technology

Global Workforce Management Software Market Size, Status and Forecast 2018-2025


Published On : Oct 2018

Category : Software

No. of Pages : 93 pages

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This report focuses on the global Workforce Management Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Workforce Management Software development in United States, Europe and China.

Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting.
It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.
The global market of Workforce Management Software industry are growing steady, giant manufactures mainly distribute in America and Europe. America has a long history and unshakable status in this industry, like Kronos and Infor, both have perfect products. As to Kronos, the orkforce Management Software has become a global leader. In Germany, it is ATOSS that leads the technology development.
The Workforce Management Software industry concentration is high; there are a few major manufacturers accounting for the majority share of the Workforce Management Software industry, such as Kronos, Infor, Verint and NICE Systems.
Moreover, the sudden growth in mobile devices and applications has also contributed to the growth of workforce management. Mobile workforce is leveraging the benefits of mobile apps, which are easily accessible anytime and anywhere; therefore, the demand for mobile workforce management is very high and is expected to surpass the demand for web-based WFM in the years to come.
This industry is affected by the economy and policy, so its important to put an eye to economic indexes and leaders prefer. With the global economic recovery, more and more people pay attention to rising IT spending, especially in underdevelopment regions that have a large population and fast economic growth, the need of Workforce Management Software will increase.
In 2017, the global Workforce Management Software market size was 2080 million US$ and it is expected to reach 3820 million US$ by the end of 2025, with a CAGR of 7.9% during 2018-2025.

The key players covered in this study
Kronos
Infor
Verint
NICE Systems
Aspect
Workforce Software
Clicksoftware
Calabrio
ATOSS
Genesys
Monet Software
InVision AG
Teleopti

Market segment by Type, the product can be split into
On-premises
Saas Cloud-Based

Market segment by Application, split into
<100 Employees
100-499 Employees
500-999 Employees
1,000-4,999 Employees
>5000 Employees

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Workforce Management Software status, future forecast, growth opportunity, key market and key players.
To present the Workforce Management Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Workforce Management Software are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

The global software industry has, over the years of massive advancements and vast rise in application areas, become the backbone of a number of industries and continues to transform the way operations and processes are undertaken across a number of industries. The global software industry has touched, in more ways than apparent, and transformed a number of industries, making computer control and automation a norm. Added reliability in the way processes operate, less time to result, and consistent results are some of the key factors new sets of end-users continue to turn to the software industry for a vast variety of operating solutions.

The software industry is treading along an impressive growth path and has entered the ranks of some of the world's leading industries with massive growth prospects in the near future. With applications across the fields of robotics, Internet-of-things, and automation rising at an encouraging pace, the industry is expected to continue its bullish run in the next few years as well, impacting the growth prospects of a number of niche markets it caters to.

Global workforce management software market size status and forecast 2018 2025 has a vast collection of market research reports concerning the software industry, its sub-sectors, and a number of industries that the software sector directly or indirectly impacts. The detailed reports present a thorough account of trend analysis and market forecasts of the markets, along with accurate facts, statistics, market related data, and other important information regarding the software industry related market research reports compiled in the repository. The reports could prove to be useful to new as well as existing players concerned with the software sector in analyzing the feasibility of new investments in these markets.

The up-to-date research reports in the repository of Global workforce management software market size status and forecast 2018 2025provide meticulous data concerning a vast number of markets within the software sector. The reports provide a thorough evaluation of the key growth drivers, restraints, regulatory scenario, prime, and  opportunities presented by these markets in the present scenario, helping companies in these markets to gain a larger scope of growth and penetration in their respective fields.

List of Tables and Figures

Table Workforce Management Software Key Market Segments
Table Key Players Workforce Management Software Covered
Table Global Workforce Management Software Market Size Growth Rate by Type 2013-2025 (Million US$)
Figure Global Workforce Management Software Market Size Market Share by Type 2013-2025
Figure On-premises Figures
Table Key Players of On-premises
Figure Saas Cloud-Based Figures
Table Key Players of Saas Cloud-Based
Table Global Workforce Management Software Market Size Growth by Application 2013-2025 (Million US$)
Figure <100 Employees Case Studies
Figure 100-499 Employees Case Studies
Figure 500-999 Employees Case Studies
Figure 1,000-4,999 Employees Case Studies
Figure >5000 Employees Case Studies
Figure Workforce Management Software Report Years Considered
Table Global Workforce Management Software Market Size 2013-2025 (Million US$)
Figure Global Workforce Management Software Market Size and Growth Rate 2013-2025 (Million US$)
Table Global Workforce Management Software Market Size by Regions 2013-2025 (Million US$)
Table Global Workforce Management Software Market Size by Regions 2013-2018 (Million US$)
Table Global Workforce Management Software Market Share by Regions 2013-2018
Figure Global Workforce Management Software Market Share by Regions 2013-2018
Figure Global Workforce Management Software Market Share by Regions 2018
Table Market Top Trends
Table Global Workforce Management Software Revenue by Manufacturers (2013-2018) (Million US$)
Table Global Workforce Management Software Market Share by Manufacturers (2013-2018)
Figure Global Workforce Management Software Market Share by Manufacturers in 2018
Table Global Workforce Management Software Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Workforce Management Software Product/Solution/Service
Table Date of Enter into Workforce Management Software Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table Global Workforce Management Software Market Size Share by Type (2013-2018)
Figure Global Workforce Management Software Market Size Market Share by Type (2013-2018)
Table Global Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table Global Workforce Management Software Market Size Share by Application (2013-2018)
Figure Global Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Global Workforce Management Software Revenue Market Share by Application in 2017
Figure United States Workforce Management Software Market Size 2013-2018 (Million US$)
Table United States Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table United States Key Players Workforce Management Software Market Share (2017-2018)
Table United States Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table United States Workforce Management Software Market Share by Type (2013-2018)
Table United States Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table United States Workforce Management Software Market Share by Application (2013-2018)
Figure Europe Workforce Management Software Market Size 2013-2018 (Million US$)
Table Europe Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table Europe Key Players Workforce Management Software Market Share (2017-2018)
Table Europe Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table Europe Workforce Management Software Market Share by Type (2013-2018)
Table Europe Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table Europe Workforce Management Software Market Share by Application (2013-2018)
Figure China Workforce Management Software Market Size 2013-2018 (Million US$)
Table China Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table China Key Players Workforce Management Software Market Share (2017-2018)
Table China Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table China Workforce Management Software Market Share by Type (2013-2018)
Table China Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table China Workforce Management Software Market Share by Application (2013-2018)
Figure Japan Workforce Management Software Market Size 2013-2018 (Million US$)
Table Japan Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table Japan Key Players Workforce Management Software Market Share (2017-2018)
Table Japan Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table Japan Workforce Management Software Market Share by Type (2013-2018)
Table Japan Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table Japan Workforce Management Software Market Share by Application (2013-2018)
Figure Southeast Asia Workforce Management Software Market Size 2013-2018 (Million US$)
Table Southeast Asia Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table Southeast Asia Key Players Workforce Management Software Market Share (2017-2018)
Table Southeast Asia Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table Southeast Asia Workforce Management Software Market Share by Type (2013-2018)
Table Southeast Asia Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table Southeast Asia Workforce Management Software Market Share by Application (2013-2018)
Figure India Workforce Management Software Market Size 2013-2018 (Million US$)
Table India Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table India Key Players Workforce Management Software Market Share (2017-2018)
Table India Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table India Workforce Management Software Market Share by Type (2013-2018)
Table India Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table India Workforce Management Software Market Share by Application (2013-2018)
Figure Central & South America Workforce Management Software Market Size 2013-2018 (Million US$)
Table Central & South America Key Players Workforce Management Software Revenue (2017-2018) (Million US$)
Table Central & South America Key Players Workforce Management Software Market Share (2017-2018)
Table Central & South America Workforce Management Software Market Size by Type (2013-2018) (Million US$)
Table Central & South America Workforce Management Software Market Share by Type (2013-2018)
Table Central & South America Workforce Management Software Market Size by Application (2013-2018) (Million US$)
Table Central & South America Workforce Management Software Market Share by Application (2013-2018)
Table Kronos Company Details
Table Kronos Revenue in Workforce Management Software Business (2013-2018) (Million US$)
Figure Kronos Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Kronos Recent Development
Table Infor Company Details
Table Infor Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Infor Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Infor Recent Development
Table Verint Company Details
Table Verint Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Verint Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Verint Recent Development
Table NICE Systems Company Details
Table NICE Systems Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure NICE Systems Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table NICE Systems Recent Development
Table Aspect Company Details
Table Aspect Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Aspect Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Aspect Recent Development
Table Workforce Software Company Details
Table Workforce Software Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Workforce Software Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Workforce Software Recent Development
Table Clicksoftware Company Details
Table Clicksoftware Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Clicksoftware Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Clicksoftware Recent Development
Table Calabrio Company Details
Table Calabrio Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Calabrio Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Calabrio Recent Development
Table ATOSS Company Details
Table ATOSS Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure ATOSS Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table ATOSS Recent Development
Table Genesys Company Details
Table Genesys Revenue in Workforce Management Software Business (2013-2018)(Million US$)
Figure Genesys Revenue Growth Rate in Workforce Management Software Business (2013-2018)
Table Genesys Recent Development
Table Monet Software Company Details
Table InVision AG Company Details
Table Teleopti Company Details
Table Global Workforce Management Software Market Size by Regions (Million US$) 2018-2025
Figure Global Workforce Management Software Market Size Share by Regions (2018-2025)
Figure Global Workforce Management Software Market Size Share by Regions in 2025
Figure United States Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure Europe Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure China Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure Japan Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure Southeast Asia Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure India Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Figure Central & South America Workforce Management Software Market Size Forecast (2018-2025)(Million USD)
Table Global Workforce Management Software Market Size by Product (2018-2025) (Million US$)
Figure Global Workforce Management Software Market Size by Product (2018-2025)
Figure Global Workforce Management Software Market Size by Product in 2025
Table Global Workforce Management Software Market Size by Application (2018-2025) (Million US$)
Figure Global Workforce Management Software Market Size by Application (2018-2025)
Figure Global Workforce Management Software Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

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