Telecom Firms in UK Lodge Complain about BT for Monopoly

Published By : 24 Nov 2014 | Published By : QYRESEARCH

The biggest telecom service providers in Britain have lodged complaint with media regulator Ofcom seeking bigger and fairer competition in the broadband market. Currently this market is tightly held by monopolistic BT.

A point repeatedly said by UK Competitive Telecommunications Associations (UKCTA) is that other telecom provides must be allowed to have their own cables in the BT ducts along with the permission to use their own equipment to control BT cables. According to UKCTA this would also improve service given to the end-users and give encouragement to innovation.

The group that lodged the complaint includes giants such as Sky, EE, TalkTalk, Virgin Media, and Vodafone. A important point put forth by these companies is that due to such monopoly, consumers are unaware of who is actually responsible when communication fails due to disrupted service.

Over the past 30 years, Openreach which happens to be BT’s network businesses manages the national telecom network holding it under its tight grip of monopoly ever since its privatization.

However, BT spokesman stated that allowing companies to access Openreach’s BT ducts will increase cost to the company when it has been working towards improving service. He further added that UK has fair competition scenario, which negated the complaint.

However, Ofcom stated it that its job is to ensure that customers get maximum benefit from not just innovative services but also a good quality of service.
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